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Privacy and Cookies Policy

Last Updated: 26th january 2026

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Welcome to WTL.pt ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit WTL.pt and its subdomains.

 

1. Data Controller Information

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2. What Data We Collect

We may collect the following personal data:

  • Name

  • Email Address

  • Payment Information

  • Telephone Number

  • IP Address (through cookies and analytics tools)

 

3. How We Collect Your Data

We collect data through:

  • Forms (e.g., contact forms, sign-up forms)

  • Cookies and tracking technologies

  • Chats and communication tools

  • Third-party services, including the Wix portal

 

4. Purpose and Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: When you provide explicit permission (e.g., subscribing to our newsletter).

  • Contractual Necessity: To process payments and provide services.

  • Legal Obligation: To comply with legal and tax requirements.

  • Legitimate Interest: To improve our website, marketing, and user experience.

 

5. Data Sharing and Third Parties

We may share your data with third-party providers, including:

  • Payment processors (e.g., Stripe, PayPal, or other payment gateways).

  • Email marketing services (e.g., Mailchimp, Wix email services).

  • Analytics tools (e.g., Google Analytics, Facebook Pixel).

  • Hosting and website management providers (e.g., Wix).

  • Hosts of your short-term rental (where applicable).

If data is transferred outside the European Economic Area (EEA), we ensure compliance with GDPR safeguards, such as Standard Contractual Clauses (SCCs).

 

6. Data Retention Period

We retain personal data for one (1) year unless:

  • The law requires us to retain it longer.

  • The user requests data deletion.

 

7. Your Rights Under GDPR

As a user in Portugal and other EU countries, you have the following rights:

  • Access to your personal data.

  • Correction of inaccurate data.

  • Deletion (Right to Be Forgotten) of your data upon request.

  • Restriction of processing under certain circumstances.

  • Objection to processing based on legitimate interests.

  • Data Portability to receive a copy of your data.

  • Withdraw Consent at any time.

To exercise these rights, contact us at wetravellightpt@gmail.com.

 

8. Security Measures

We take security seriously and implement:

  • SSL encryption for secure data transfer.

  • Access control to protect sensitive information.

  • Regular monitoring to detect potential security breaches.

 

9. Cookies and Tracking

We use cookies and tracking technologies for:

  • Website functionality.

  • Analytics and performance improvement.

  • Marketing and advertising purposes.

Users can manage cookie preferences through their browser settings. See our Cookies Policy underneath for more details.

 

10. How to File a Complaint

If you have concerns about our data processing, you can contact wetravellightpt@gmail.com. You also have the right to file a complaint with Portugal’s Data Protection Authority (CNPD - Comissão Nacional de Proteção de Dados):

 

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes via a notice on our website.

By using WTL.pt, you agree to the terms of this Privacy Policy.

For any questions, please contact us at info@wtl.pt.

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